Customer Support
Let us know how we can support you.
- The browser automatically fills in the name and company details (if already filled in once before)
- Using the + sign, you can add a new line to order information
- Using the "search" button, you may automatically fill in article numbers (in blue)
Illuxtron is very interested in the cause of a product failure. By logging and evaluating these causes, we can improve our products. Often, when we disassemble parts, we sort and categorise the raw materials so they can be used again. In order to monitor this procedure and determine whether a complaint is justified, defective fixtures are only credited after they have been received and analysed.
My order is incomplete / damaged
Fill in the form as completely as possible. You will receive an answer shortly.
When notifying us about incomplete or damaged order, note that:
- Including pictures of the order / products are required.